What this Privacy Policy Covers
Protecting your privacy is important to us. Accordingly, we are providing this Privacy Policy to explain our practices regarding the collection, use, and disclosure of information that we receive when you use our website(s) located at https://www.teknobuilt.com/ (the “Site(s)”), our mobile device application “PACE OS” (“App”), our web application at pace-os.com and our services available via the Sites or App. To make the terms in this Privacy Policy easier to read, our Site, services and App are collectively called the “Services”. This Privacy Policy does not apply to any third-party websites, services or applications, even if they are accessible through our Services.
Please read this Privacy Notice carefully. By visiting our website or using any of our services, you indicate your acceptance of our use of your personal data as set out in this Privacy Notice.
This Privacy Policy describes how Teknobuilt (“we”, “us”, or “our”) collects, uses, and shares personal data collected from users of our mobile application, PACE OS.
Information We Gather
Our primary goal of collecting information is to enhance our services by understanding your needs and preferences better. This data helps us tailor our offerings, improve user experiences, and deliver better services. We ensure that your information is handled securely and used solely to provide you with the best possible service. Your privacy is our top priority, and we are committed to safeguarding your data.
When do we collect information
Information we collect through Teknobuilt.com website: Your information we collect when you request a demo, ask a question, provide feedback, or simply reach out to say hello, is used to better connect with you and address your needs.
Information we collect through PACE OS application: Information we collect through the PACE OS application is used to access the app functionality, personalize user experiences, and ensure efficient service delivery.
Information we collect while creating an account: When creating an account or using our services, we collect information necessary for account creation and service usage. This includes data provided by users directly or a data provided by their employer. Account holders, as users of our services, contribute their data to facilitate service usage and personalization.
What Information will we collect
Information provided by you:
Account Information: When you create an account, we will collect account information provided by you, which may include your full name, mobile number, location, gender, images, email address and any other necessary information required for account setup and provision of our services. This data is essential for verifying your identity, facilitating communication, and ensuring personalized service delivery.
Information collected through our services: Your full name, mobile number, and user ID. These details are gathered to facilitate account management, secure access to our services, and personalize your user experience.
Information collected through our employees: Full name, date of birth, contact information (including address, phone number, and email), designation, gender, blood group, educational background, employment history, references, national ID or identification documents (such as passport, Aadhar card or driver’s license), banking details for payroll purposes (account number), PAN card, parents’ name, spouse, emergency contact number and name, nationality, health information (personal data of employees and their spouse and child) and any other necessary information required for employment eligibility and administrative purposes.
Information collected through client application: To provide application support, we will collect the following information from client applications: Full name, email address, mobile number, batch number, identification proof and location details.
Information collected to interact with the sales team: We will collect your name, contact number, email address, company name, and any specific inquiries or requirements you may have. This data is gathered to facilitate effective communication, address inquiries, provide personalized service, and support your interaction with our sales team.
Information collected through our website:
Information collected through our request demo services and contact us form: We will collect your name, email id and location, when you request for a demo service and filled the details in contact us.
Information Sent by your Device: Information sent by your device, such as IP address, browser type, operating system, device model, as well as information about your use of our services, is collected to enhance our services, ensure security, and optimize your user experience.
Log Data: We collect log data, which includes information about how you use our services, such as IP address, browser type, operating system, pages visited, time and date of access, and other usage details. This data is used to monitor and analyse service performance, ensure security, and improve user experience.
Location: Your geographic location as determined by IP address, GPS data, or other location-tracking technologies, is collected to help us locate your device. We use this information to provide you with better services, enhance user experience, offer relevant content, and improve overall service delivery, ensuring that our offerings are tailored to your specific needs and preferences.
Other Data: Apart from the aforementioned data, we also collect information about you from publicly available sources and third-party sources.
How We Use Personal Data
The personal data collected is used for the following purposes:
Login Purposes: Name, email address, and username are used for login purposes.
Operational Data: Location, documents, and images are provided by the user for accurate operation of the application. This data is accessed only after the user voluntarily gives consent via the application.
Support Purposes: Name, email, mobile number, batch number, ID proof, location. We have limited access to this data to provide support to client for managing the application and infrastructure behind it.
We also use the information provided by you in the following ways:
- To monitor and check the performance of product.
- To perform the contract, we have signed with our customers, suppliers, employees and partners.
- To open an account.
- To onboard you as an employee.
- To expand our product and services.
- To help protect your information and prevent unauthorized access to your account..
Legal Basis for Processing Personal Data
Consent: We process personal data based on the user’s consent for the purposes outlined in this Privacy Policy.
Contractual necessity: We process your personal information when it’s required to carry out a contract with you. For instance, if the processing is required to fulfil our obligations as mentioned in the relevant terms of service.
Legal obligation: We process your data when it’s required to use it to comply with a legal obligation.
Legitimate interest: We process personal data for legitimate purposes, such as to deliver our services and keep track of how effectively our products and services are working.
Sharing Personal Data
We do not currently share any personal data with third parties. However, should there be a need to share personal data with third parties in the future, we will ensure that this privacy policy is updated accordingly to reflect any changes. We are committed to maintaining transparency and will provide you with all necessary information regarding such updates to ensure that you are fully informed about how your personal data is being handled and shared.
User Data Management
PACE OS is an enterprise application managed by the enterprise subscribing to the service. All user data, including its access controls, updates, and deletes, are managed per the enterprise subscribing to PACE OS.
Data Security
All user data is handled with utmost care and is strictly access-controlled behind enterprise-grade secure systems. We take reasonable measures to protect the information that we collect from or about you (including your PII) from unauthorized access, use, or disclosure by encrypting all data while stored and in transit via our Services, including User information, messages, and any Content attached to the messages.
Teknobuilt adheres to by privacy laws and regulations and is dedicated to safeguarding your privacy. Teknobuilt has taken several measures to guard against the loss, misuse, and manipulation of your personal data.
Teknobuilt’s achievement of the esteemed ISO/IEC 27001 certification is indicative of our constant commitment to fulfilling customer obligations regarding data security and privacy.
Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information
Users’ Rights
Users have the following rights regarding their personal data under the General Data Protection Regulation (GDPR):
Right to be Informed: You have the right to be informed about the collection and use of your personal data. This includes information about the purposes for processing your data, the retention periods for that personal data, and who it will be shared with.
The Right of Access: You have the right to access personal data. You have the right to get a copy of your personal data from us.
The Right of Rectification (Correction): In some circumstances, especially if your data is incorrect, you have the right to request that we update, amend, or modify it.
The Right to Erasure (or “Right to be Forgotten”): You have the right to request that we promptly erase or delete all or part of your personal information, for example if it is no longer required to provide you with services.
The Right to Restrict Processing: You have the right to request that we limit our use of your personal information, or that we stop using all or part of it (for example, if we are not legally permitted to do so) or if you believe that your personal information is incorrect or unlawfully kept. The following are examples of processes where this right can be used:
- You question the accuracy of the information being processed about you.
- You object to the deletion of your personal data and ask that their use be restricted because the processing is illegal.
The Right to Object: You have the right to object when personal data is processed when processing is carried out in public interest or as an official authority exercise, including profiling, or based on legitimate interests. Direct marketing, which involves profiling, and processing for statistical and historical research purposes.
The Right to Data Portability: You have the right to transfer your personal data to another controller and obtain it in a frequently used, machine-readable, structured format.
Automated individual decision-making, including profiling: You have the right to be free from decisions that are made only based on automated processing, including profiling, that have legal consequences for you as the data subject.
The Right to lodge a Complaint: You have the right to file a complaint with the (public) supervisory Authority when you’re not happy with how we manage or use your personal data.
Right to Withdraw Consent: Where the processing of personal data is based on your consent, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Our aim is to give you simple ways to access, modify, delete, object to, or restrict how your personal data is used whenever you use our services.
Links to Other Sites
Our Services may contain links to other websites and services. Any information that you provide on or to a third-party website or service is provided directly to the owner of the website or service and is subject to that party’s privacy policy. Our Privacy Policy does not apply to such websites or services and we’re not responsible for the content, privacy, or security practices and policies of those websites or services. To protect your information, we recommend that you carefully review the privacy policies of other websites and services that you access.
Data Transfers
We do not transfer personal data outside the regional jurisdiction agreed to in the contract during onboarding to the PACE platform. However, if we need to transfer personal data outside the regional jurisdiction in the future, these international transfers will be conducted pursuant to appropriate safeguards, such as the standard data protection clauses adopted by the European Commission. These clauses are contractual commitments between the parties transferring personal data, ensuring the protection of privacy and security of the data.
Retention
We will keep your personal information for as long as it is necessary to achieve the purposes specified in this Privacy Policy. The retention period will be determined by the type and sensitivity of the data, the potential risks from unauthorized use or disclosure, and the reasons for processing your personal information. Furthermore, we may hold onto your data for a longer duration if required or allowed by law, such as for tax, accounting, or other legal obligations. This extended retention ensures compliance with regulatory requirements and helps maintain accurate records for legal and business purposes.
Users Under 16 Years of Age
Teknobuilt does not intentionally collect personal data from individuals who are under age 16. You are not allowed to use our website or services, or to disclose Personal Information, if you are under the age of 16. We will delete any Personal Information we may have obtained or obtained from children under the age of 16 if we find out. If you think we may have any information from or about children under the age of 16, please contact us: (Email or any mechanism)
Cookies
Cookies are small files that are transmitted with pages from this website and stored on your device’s hard drive by your browser. They capture information about your visits, help analyse and optimize content and reading experience, and measure website traffic and user responses. These cookies do not contain any personally identifiable information.
The types of cookies we use include:
Necessary Cookies: These cookies are crucial for the operation of our website, ensuring its security and compliance with applicable regulations. They cannot be disabled in our systems. They are typically set in response to actions you take that amount to a request for services, such as adjusting your privacy settings, logging in, or completing forms.
Revision
This privacy policy undergoes annual reviews and updates whenever changes occur, ensuring it remains current and aligned with evolving practices. To determine if there has been a change, you should periodically check this part of the Teknobuilt website to be informed.
Data Protection Officer/Privacy Officer
Under the General Data Protection Regulation (GDPR), we have appointed a Data Protection Officer (DPO)/Privacy Officer who can be contacted regarding any questions or concerns related to the processing of your personal data. You can reach our DPO Mr. Shivam Singh at dpo@teknobuilt.com.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights under GDPR, please contact us at:
Email: dpo@teknobuilt.com.
Mailing Address: Teknobuilt Ltd. 77 Fulham Palace Road, The Foundry, London W6 8AF, United Kingdom
