1. Operations Management:

• Plan, implement, and monitor day-to-day operations to ensure smooth functioning across departments.
• Develop and implement operational policies and procedures to enhance efficiency and effectiveness.
• Identify and resolve operational issues to minimize disruptions and ensure quality service delivery.

2. Team Leadership:

• Lead, mentor, and motivate operational teams to achieve performance goals.
• Assign tasks, set deadlines, and monitor progress to ensure accountability.
• Foster a culture of collaboration and continuous improvement within the team.

3. Resource Management:

• Oversee resource allocation, including manpower, materials, and budgets, to optimize productivity.
• Monitor financial data and operational expenses to ensure alignment with budgetary goals.
• Negotiate contracts with vendors and suppliers for cost-effective solutions.

4. Process Improvement:

• Analyze existing processes and identify areas for improvement or automation.
• Implement innovative solutions to enhance operational efficiency and reduce costs.
• Monitor performance metrics and develop strategies to achieve operational excellence.

5. Compliance and Safety:

• Ensure operations comply with industry regulations, company policies, and safety standards.
• Conduct risk assessments and implement measures to mitigate operational risks.

6. Reporting and Communication:

• Prepare and present operational reports to senior management, highlighting key metrics and insights.
• Maintain clear and open communication with stakeholders to address concerns and provide updates.

• Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s preferred).
• Proven experience as an Operations Manager or in a similar leadership role.
• Strong knowledge of operational principles, systems, and best practices.
• Excellent organizational and problem-solving skills.
• Excellent in preparing power point presentations and delivering them.
• Proficient in using project management and operations software tools.
• Outstanding communication and leadership abilities.
• Ability to handle multiple priorities and work under pressure.
• Open to work in multiple time zones

• IT Industry-specific experience.
• Certification in Operations Management (e.g., PMP, Six Sigma, or Lean Management).